We, DCM Medical System SDN BHD (1057427W), respect the privacy of individuals with regard to personal data and are committed to protecting the privacy of our users, and strive to provide a safe, secure user experience. This privacy policy is formulated in accordance with the Personal Data Protection Act 2010 ("Act"), which describes how your information ("Personal Data") is collected and used and your choices with respect to your Personal Data. For absolute clarity, any reference to "we", "our" or "us" in this Privacy Policy shall include any member of DCM Medical System SDN BHD. The following discloses our information gathering and dissemination practices for this website, DCM Medical System Offical Website ("Website") and if relevant, for the use of, or subscription to, or purchase of any products and/or services offered by DCM Medical System SDN BHD.
You are in control of your information
Our website servers do not automatically recognize specific information about individual users on our websites. In addition, our servers do not automatically record information regarding a user's e-mail address unless the user supplies it.
We collect information about users during the registration process for certain parts of our site; through their participation in certain activities, including demo and service request; and through the use of cookies. When you request pages from our server, it automatically collects some information about your preferences, including your internet protocol ("IP") address. We use this to help diagnose problems with our server, and to administer our websites.
The user-supplied information collected through the registration process or other similar vehicles is used to improve the content of our site, or used for our marketing purposes. It is not shared with other organizations for commercial purposes unless specifically stated herein.
How DCM Medical System SDN BHD uses your information
Personal Data that you provide to us voluntarily on our websites and the other related channels may be processed for the following purposes (collectively, "Purposes"):
- to manage, verify and complete transactions with you;
- to direct market our products and/or services to you;
- to understand and analyse our sales, and your needs and preferences;
- to develop, enhance, market and provide products and services to meet your needs;
- to improve our services;
- to respond to your requests or complaints;
- to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority.
Although the precise details of the Personal Data collected will vary according to the specific purpose (such as service request, demo request etc.) whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you:
- Name;
- Contact Number(s);
- Email Address(es)
We may disclose your Personal Data within DCM Medical System SDN BHD for the Purposes set forth hereinabove in accordance with the terms and conditions set out herein.
We are responsible for the Personal Data under our control, including Personal Data disclosed by us to a Vendor (often referred to as the data processor). "Vendor" in this Privacy Policy means in relation to Personal Data, any person or entity (other than our own employee) who processes the Personal Data on behalf of us. "Processing", in relation to Personal Data means for example obtaining, recording, holding or using the Personal Data in carrying out any operation or set of operations on the Personal Data including organization, compilation, retrieval disclosure of the Personal Data for verification purposes.
We take every measure to provide a comparable level of protection for Personal Data should the information be processed by a Vendor.
We use and disclose aggregated non-personally identifying information collected through this Website as part of our organization's process of constantly improving this Website, and the products and services offered by DCM Medical System SDN BHD.
We may preserve the content of any email or "Contact Us" or other electronic message that we receive.
Any Personal Data contained in those messages will only be used or disclosed in ways set out in this Privacy Policy.
The message content may be monitored by our service providers or employees for purposes including but not limited to compliance, auditing and maintenance or where email abuse is suspected.
Through your use of telecommunications services to access this Website and/or any other sites operated and/or managed by DCM Medical System SDN BHD, your communications data (e.g. IP address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to Personal Data.
To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
How DCM Medical System SDN BHD stores your information
Your Personal Data shall be stored either in hard copies in our offices or electronically in servers located in Malaysia. It may be necessary to transfer your Personal Information to third party services providers based/located outside Malaysia. By continuing usage of the Website, products and/or services of DCM Medical System SDN BHD, you hereby consent to such transfer.
Any Personal Data supplied by you will be retained by us as long as necessary for the fulfilment of the Purposes stated above or is required to satisfy legal regulatory, accounting requirements or to protect our interests. We do not offer any online facilities for you to delete your Personal Data held by us.
How DCM Medical System SDN BHD secures your information
This Website has security measures in place to protect the loss, misuse and alteration of the information under our control. When a user is asked to provide his/her credit card information, we provide a secure environment through our partners' systems (using industry standard SSL or SET protocols) for this purpose.
For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us and individuals do so at their own risk. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
A username and password may be essential for you to use some sections of this Website. For your own protection, we require you to keep these confidential and to change your password regularly (if required).
Your confidentality matters to us
Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any applicable law that may from time to time be in force.
Any questions, comments, suggestions or information other than Personal Data sent or posted to this Website, or any part of the this Website by users will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.Any questions, comments, suggestions or information other than Personal Data sent or posted to this Website, or any part of the this Website by users will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.
We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely without further reference to you.
External Links
This Website may contains links to other sites. We are not responsible for the privacy practices or the content of such sites. We have established relationships with advertisers and/or business partners but such relationships are generally technical in nature, or content collaborations. If any advertisers and/or business partners access to any information entered by users in our database, this fact shall be disclosed to the user upon initiating the registration process. Users who feel they do not wish their information to be shared by anyone other than the Website may then opt out of completing the registration.
Your rights of access to your information
Under the Act, you have the right of access to your Personal Data held by us on payment of a prescribed fee and to request correction of the Personal Data that is inaccurate, incomplete, misleading or not up-to-date. If you have any questions regarding this Privacy Policy or if you wish to request access to your Personal Data or if you wish to correct your Personal Data or if you wish to withdraw your consent for future marketing communication, you may send your request in writing to:
DCM Medical System SDN BHD (1057427W)Penthouse (Level 27)Centrepoint South, The BoulevardMid Valley City, Lingkaran Syed Putra59200 Kuala LumpurMALAYSIAEmail: privacy@dcmmedsyst.com
Changes to our Privacy Policy
We reserve the right to amend this Privacy Policy from time to time without prior notice. Any changes to the Privacy Policy will be uploaded onto our Website and therefore, we encourage you to check/visit the Website from time to time for any changes on a regular basis.
In the event of conflict between the English and Bahasa Melayu versions of the Privacy Policy, the English version of the Privacy Policy shall prevail.
(Last modified 28 March 2018)